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Before the Spark Becomes a Forest Fire, with Lisa Kaplan, Founder and CEO o…

Listen on Apple Podcasts | Spotify | YouTube In this episode, Lisa Kaplan offers CCOs a calming cup of chamomile tea and a strategy for being your organization's first responder: spotting sparks early and staying ahead of reputational risk. Transcript AI-generated, some errors may appear. Intro [00:00:00] Eliot Mizrachi: Disinformation, $7 bot networks, AI-powered smear […]

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Before the Spark Becomes a Forest Fire, with Lisa Kaplan, Founder and CEO o…

Link Sharing: McKinsey on the CEO’s Role as Chief Storyteller…

PageViews Issue 136 | Across Borders, Across Pressure Points: Insights from…

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2006 Case Study Competition Grand Prize Winner: The Barbie Case

2007 Case Study Competition Grand Prize Winner: Google: Entrance into the Chinese Market and Government Censorship

2008 Case Study Competition Grand Prize Winner: Mattel Recalls 2007- Communication Implications for Quality Control, Outsourcing and Consumer Relations

2009 Case Study Competition Grand Prize Winner: Eastern Health: A case study on the need for public trust in health care communications

2010 Case Study Competition Grand Prize Winner: Domino's "Special Delivery" Going Viral Through Social Media

2011 Case Study Competition Grand Prize Winner: Just a Ding? The NFL Responds to Research on Football-Related Concussion

2012 Case Study Competition Grand Prize Winner: Water on Fire: An Analysis of ExxonMobil’s Communicative Defense of Hydraulic Fracturing

2013 Case Study Competition Grand Prize Winner: A CRISIS OUT OF THIN AIR: An Analysis of JetBlue's Response to a Pilot's Mid-Flight Breakdown

2014 Case Study Competition Grand Prize Winner: Are All Calories Created Equal? An Analysis of the Coca-Cola Company’s Communication in the Fight Against Obesity

2015 Case Study Competition Grand Prize Winner: Cigarettes Out. Health In. An Analysis of the Rebrand of CVS Health

2016 Case Study Competition Grand Prize Winner: Starbucks; The Third Place on a Third Rail Issue: An Analysis of Starbucks’ Race Together Initiative

2017 Case Study Competition Grand Prize Winner: Walking the "Encryption Tightrope": Getting to the Core of Apple's Privacy and Security Battle with the FBI

Culture Change & Management: A Guide for Communications Leaders