- Page Conversation
During this Page Conversation, conference committee members Aaron Kwittken and Dana Holmes hosted a preview of the upcoming annual conference in Atlanta alongside Candace Steele Flippin, vice president of thought leadership and professional development at Page. The panel explored how CCOs can transition from managing near-term operational anxiety to executing long-term strategic action. The upcoming event offers a collaborative space for practitioners to share lessons, build professional networks and master the tools needed to lead future-state corporate functions.
“We deal in uncertainty and ambiguity all the time for others, and now we are in the swirl of it ourselves. The goal of this conference is to give leaders more confidence, direction and a clear glide path.”
— Aaron Kwittken
“It was important for us to be able to provide practical opportunities for people to engage in conversation, to hear some thought provoking, very germane and immediate relevant content in order to help us to be our best as a profession, as business leaders ourselves.”
— Dana Holmes
Aaron outlined the core pillars of the Annual Conference as he sees them.
Kathryn Metcalfe, session presenter at the conference, previewed the upcoming launch of the Page Navigator. This member-built system contains a comprehensive Benchmark Trend Report, a Functional Framework, and specialized Affinity Groups, aligning with the Page Model of corporate character. The Functional Framework provides up-to-date organizational charts, capability roadmaps and skill set progressions. Navigator Benchmark data reveals that 90% of Page members have considered organizational redesigns this year, making purposeful design choices far more critical than seeking structural perfection.
Candace previewed a new interactive Data Explorer tool built directly from the Benchmark Trend Report. This subscriber tool allows members to filter survey data by specific sector and peer groups, compare their performance against the broader sample and optionally purchase custom reports. This functionality gives communications executives the exact data needed to justify structural budgets and align their teams with corporate strategy.
Dana highlighted a session co-led with her enterprise data science partner at Healthcare Service Corporation. The session will explore the ebb and flow of building cross-functional trust in heavily regulated sectors to capture AI business potential while managing risk. Additionally, Aaron previewed a session featuring Russ Dubner, Managing Director & Partner and Global CCO at BCG, and Allyson Park, CCO and SVP at Walmart, to examine how consulting firms and corporate departments are managing AI-driven service compression and establishing "fit for purpose" model portfolios.
Marc Cloosterman, co-founder of the Scriptorium Initiative, described an optional CCO session scheduled for the second afternoon of the conference. The workshop will focus on the practical deployment of agentic teams and predictive AI enterprise foresight. It will also showcase newly developed augmented board models to help senior executives manage governance and inspire leadership teams.